Service Design Principles - Wellington

The session is open to anyone in the NGO sector who is interested in service design.

Whether you’ve just heard the term Service Design or know more, this session will be of interest to you.

 

This half-day workshop will cover:

  •  Service Design overview
  •  A closer look at Service Design through case studies
  •  Using Service Design processes

 

About Service Design

The purpose of service design is to design according to the needs of customers or participants, so that the service is user-friendly, and relevant to the customers.

Service design is the activity of reviewing, planning and organising the components of a service in order to improve its quality and the interaction between service provider and customers. 

 

DATE AND VENUE
Thursday 15 November 2018, 9.30am—12.30pm (tea and coffee will be provided)

Cuba Room 3, CQ Hotels, 223 Cuba Street, WELLINGTON

FEES
$50 SSPA members / $60 Non-SSPA members (including GST)

Register online today as space is limited.  

We will need a minimum of ten registrations for the workshop to be able to proceed.

Event Properties

Event Date 15-11-2018 9:30 am
Event End Date 15-11-2018 12:30 pm
Capacity 20
Cut off date 14-11-2018 5:00 pm
Individual Price $50/ $60
11
We are no longer accepting registration for this event

Past events

Events Archive

The purpose of service design is to design according to the needs of customers or participants, so that the service is user-friendly, and relevant to the customers.

Service design is the activity of reviewing, planning and organising the components of a service in order to improve its quality and the interaction between service provider and customers. 

 

Event Date 15-11-2018 9:30 am
Event End Date 15-11-2018 12:30 pm
Cut off date 14-11-2018 5:00 pm
Capacity: 20
Individual Price $50/ $60

Pullman Hotel - Auckland – Monday and Tuesday, 29 and 30 October.

Please go to the Conference Page to view full information.

Event Date 29-10-2018 9:30 am
Event End Date 30-10-2018 4:00 pm
Cut off date 28-10-2018 5:00 pm
Capacity: 280
Individual Price $100 - $430

Engaging with Trauma is a practical, interactive workshop that uses a range of awareness and sensory modulation tools to aid in the development of resilience, emotional processing skills and safe grounding when working with people who have experienced trauma.

Led by Dr Janine Joyce, social worker and lecturer at Otago Polytechnic, this is a skills-development workshop that builds on Nicola Atwool’s popular series of seminars on trauma-informed practice.

 

Event Date 28-09-2018 9:00 am
Event End Date 28-09-2018 3:30 pm
Cut off date 25-09-2018 5:00 pm
Capacity: 50
Individual Price $100/ $120

Engaging with Trauma is a practical, interactive workshop that uses a range of awareness and sensory modulation tools to aid in the development of resilience, emotional processing skills and safe grounding when working with people who have experienced trauma.

Led by Dr Janine Joyce, social worker and lecturer at Otago Polytechnic, this is a skills-development workshop that builds on Nicola Atwool’s popular series of seminars on trauma-informed practice.

14 September, Timaru.

Event Date 14-09-2018 9:00 am
Event End Date 14-09-2018 4:00 pm
Cut off date 11-09-2018 12:00 am
Capacity: 50
Individual Price $100/ $120

Dr. Nicola Atwool from Otago University presenting on child-centred and trauma-informed practice as two examples of current practice issues. 

30 August in Rotorua. 

Event Date 30-08-2018 8:45 am
Event End Date 30-08-2018 3:30 pm
Cut off date 28-08-2018 5:00 pm
Capacity: 95
Individual Price $50/ $70