Service Design Principles - Wellington

The session is open to anyone in the NGO sector who is interested in service design.

Whether you’ve just heard the term Service Design or know more, this session will be of interest to you.

 

This half-day workshop will cover:

  •  Service Design overview
  •  A closer look at Service Design through case studies
  •  Using Service Design processes

 

About Service Design

The purpose of service design is to design according to the needs of customers or participants, so that the service is user-friendly, and relevant to the customers.

Service design is the activity of reviewing, planning and organising the components of a service in order to improve its quality and the interaction between service provider and customers. 

 

DATE AND VENUE
Thursday 15 November 2018, 9.30am—12.30pm (tea and coffee will be provided)

Cuba Room 3, CQ Hotels, 223 Cuba Street, WELLINGTON

FEES
$50 SSPA members / $60 Non-SSPA members (including GST)

Register online today as space is limited.  

We will need a minimum of ten registrations for the workshop to be able to proceed.

Event Properties

Event Date 15-11-2018 9:30 am
Event End Date 15-11-2018 12:30 pm
Capacity 20
Cut off date 14-11-2018 5:00 pm
Individual Price $50/ $60
We are no longer accepting registration for this event

Past events

Events Archive

This workshop for supervisors facilitated by Dr Nicki Weld provides an overview of relational trauma, and then explores indirect trauma impacts on workers and ways to mitigate these in supervision.  The concepts of parallel process and counter-transference are also examined along with reflective practice based questions and tools.

20 March 2020, 9am-4pm in Auckland. 

Event Date 20-03-2020 9:00 am
Event End Date 20-03-2020 4:00 pm
Cut off date 18-03-2020 5:00 pm
Capacity: 30
Individual Price $140/$160

Location: The Dunedin Centre, 1 Harrop Street, Dunedin

Online registrations are now closed however please call Brenda Pilott on 027 430 6016 if you would like to attend

Activate – the place where social service leaders and practitioners come together and connect with decision makers.

The Dunedin Centre, 21 – 22 October 2019, Dunedin.
Please go to the Conference Page to view full information

Event Date 21-10-2019 10:30 am
Event End Date 22-10-2019 3:30 pm
Cut off date 16-10-2019 5:00 pm
Capacity: 280
Individual Price $60 - $415

Location: The Dunedin Centre, 1 Harrop Street, Dunedin

Activate – the place where social service leaders and practitioners come together and connect with decision makers.

The Dunedin Centre, 21 – 22 October 2019, Dunedin.
Please go to the Conference Page to view full information

Event Date 21-10-2019 10:30 am
Event End Date 22-10-2019 3:30 pm
Cut off date 16-10-2019 5:00 pm
Capacity: 280
Individual Price $60 - $415

Location: The Dunedin Centre, 1 Harrop Street, Dunedin

Activate – the place where social service leaders and practitioners come together and connect with decision makers.

The Dunedin Centre, 21 – 22 October 2019, Dunedin.
Please go to the Conference Page to view full information

Event Date 21-10-2019 10:30 am
Event End Date 22-10-2019 3:30 pm
Cut off date 16-10-2019 5:00 pm
Capacity: 280
Individual Price We will invoice you at the discounted rate

Dr. Nicola Atwool from Otago University will present a new workshop on being trauma-informed in practice. 

28 June in Dunedin. 

Event Date 28-06-2019 9:00 am
Event End Date 28-06-2019 4:00 pm
Cut off date 27-06-2019 5:00 pm
Capacity: 50
Individual Price $190/ $210