Service Design Principles - Wellington

The session is open to anyone in the NGO sector who is interested in service design.

Whether you’ve just heard the term Service Design or know more, this session will be of interest to you.


This half-day workshop will cover:

  •  Service Design overview
  •  A closer look at Service Design through case studies
  •  Using Service Design processes


About Service Design

The purpose of service design is to design according to the needs of customers or participants, so that the service is user-friendly, and relevant to the customers.

Service design is the activity of reviewing, planning and organising the components of a service in order to improve its quality and the interaction between service provider and customers. 


Thursday 15 November 2018, 9.30am—12.30pm (tea and coffee will be provided)

Cuba Room 3, CQ Hotels, 223 Cuba Street, WELLINGTON

$50 SSPA members / $60 Non-SSPA members (including GST)

Register online today as space is limited.  

We will need a minimum of ten registrations for the workshop to be able to proceed.

Event Properties

Event Date 15-11-2018 9:30 am
Event End Date 15-11-2018 12:30 pm
Capacity 20
Cut off date 14-11-2018 5:00 pm
Individual Price $50/ $60
We are no longer accepting registration for this event