COVID-19 Information and Resources for the Social Service Sector

Trusted information sources:

The main government portal on COVID-19: 

For the latest information from the Ministry of Health:

Ministry of Social Development latest guidance and information for social services:

Oranga Tamariki information and resources for partners:

Information for employers, workers and essential services: 

Information on preventing and responding to family, whānau and sexual violence during COVID-19 from Ngā Wai a te Tūī Māori and Indigenous Research Centre and the New Zealand Family Violence Clearinghouse:

Doing social work online

SSPA Papers

How families and communities are faring under lockdown: a snapshot
Information and insights provided by member organisations of SSPA, April 2020

Families and communities are facing significant challenges in daily life as a result of New Zealand being placed at Alert Level 4, with all except some essential workers being required to remain at home. Social service providers are working in new ways to support families thorough this time. This Snapshot highlights what some SSPA members have told us they are seeing amongst the families they are working to support and how they are responding.

read it here

SSPA Bulletin - information for the social service sector:

Bulletin Nine, 6 May, read it here
Bulletin Eight, 29 April, read it here
Bulletin Seven, 22 April, read it here
Bulletin Six, 15 April, read it here
Bulletin Five, 9 April read it here
Bulletin Four, 6 April read it here
Bulletin Three, 1 April read it here
Bulletin Two, 27 March read it here
Bulletin One, 25 March read it here

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Workshops and resources:

Rethinking service delivery: facilitated by Dr Emily Keddell
The COVID-19 lockdown is challenging us to think about new ways to work with children and families.  Bring along your ideas and thoughts to a facilitated discussion led by Dr Emily Keddell of Otago University’s social work school.
Held Thursday 2 April 2020

Click here for the powerpoint presentation by Dr Emily Keddell

The facilitated discussion was structured around four areas of practice adaption. The resulting document provides an overview of all responses. There is a brief overview paragraph summarising each area of practice adaptation, then the ideas from practitioners. Thank you to those who took part. 

Moving Practice Online - knowledge exchange for social service practitioners adapting to the covid-19 context
Click here to read